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Service Areas:
Chicago,Chicago Suburbs, Cook County, DuPage County, Will County, Kane County, Lake County, McHenry County, Winnebago County, Boone County, DeKalb County, & Champagne County


Hours of Operation:
24 Hours a Day, 7 Days a Week

 


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When your care is what matters, there's only one option...
Call Us at (888) 342-INFO (4636)                Since 1989
Frequently Asked Questions
Helping You with Your Home Health Care Needs

How Do I Select the Right Home Care Provider?

Probably from the hospital you've received a list-now what do you do with it? Once you acquire the names of several agencies, you will want to learn more about their services and reputations. The first thing to do is select the type of agency you need. Listed below are some brief definitions, followed by a checklist of questions to ask and what answers to listen for.
Caring for Elder

 

FlowerWhat type of home health care services does LifeStyle Options, Inc. provide?
LifeStyle Options, Inc. provides hourly or live-in care.  Choose the level of care and the schedule that  you want:
  • Home Care Professional – provides companionship, personal care, meals, housekeeping
  • Certified Nursing Assistant - in addition to the duties of a Home Care Professional, a Certified Nursing Assistant  is trained to provide some medical assistance including skin care, transferring, vital signs
  • Nurse - LPNs and RNs available.
  • Medication Management – A registered nurse supervises and sets up all medications including refills and multi-physician communication.
  • Professional Geriatric Care Management – A master’s level nurse practitioner manages coordinates, and oversees care.

 

FlowerHow long have you been in business?  
Since 1989!  It is very easy to open a home care company but  it is very difficult to stay in business providing reliable service year after year.  (Be sure to ask this question of any company you are interested in; it’s important to know!)

 

FlowerAre you licensed and/or affiliated with any professional associations?  

Yes.  We are licensed as Home Services and Home Nursing Agencies by the Illinois Department of Public Health.  Also, we are members of Life Services Network, the National Private Duty Association and we are a member in good standing of the Better Business Bureau, American Society on Aging, and other professional organizations.  We have received the Better Business Bureau ‘Complaint Free Award’ every year and are Life Services Network “Seal of Confidence” award winners.

 

FlowerHow do you select your Caregivers?
Caregivers are carefully screened with employment and personal reference checks, criminal background checks and extensive personal interviews. Most importantly, we look for individuals who have a passion for making a difference.

 

FlowerWhat are some other reasons I might want to choose LifeStyle Options, Inc. over other agencies for home care?

There are many reasons why you might want to choose us over others.

  • We are locally owned and free standing.  LifeStyle Options, Inc. is not a franchise or a national chain. 
  • We are owned and operated by nurses…..health care professionals with years of  experience, education and expertise.
  • We have a philosophy of “high touch” – the best Caregivers around; in-person case managers on call around the clock – combined with “high tech” – telephony (caregivers “punch”  in and out from the client’s phone), web-based communication, detailed invoicing – the very best of both words.
  • We share a total commitment to quality, reliability and service that pervades everything we do.
  • We offer FREE no-obligations care conferences (in your home or the hospital) to make sure you know your care options and make good choices.

 

FlowerWhy should I hire a caregiver through your agency rather than privately?

Why risk it?  While it’s more expensive to use an agency, it is well worth it for the quality and peace of mind agencies like ours provide.  For example:

  • You are assured of caregiver replacement and backup whenever necessary.  You don’t have to worry if the caregiver gets sick or needs time off.
  • Quality control through better hiring practices, training and supervision.  All our clients receive regular and unscheduled supervisory visits to make certain things are going well.
  • All liability belongs to the agency - not to you.  You are protected.
  • Our staff are insured and bonded.  We are responsible for payroll, taxes, labor law compliance and worker’s compensation.  We verify and maintain all staff licenses and certifications.
  • We are available 24/7.  Anytime your needs change, we are ready to be of service.

 

FlowerHow can I get started with services?  I’m not really sure what we need.
LifeStyle Options, Inc. offers FREE no-obligation care conferences to set up services. And our FREE help line is available to our clients and families 24/7.

 

Flower What type of guarantee do you offer?
We stand behind each and every promise we make.  Our guarantees are FULL and UNCONDITIONAL.   100% satisfaction guaranteed!

 

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